Technical Project Manager with 4+ years of experience spanning manufacturing operations and IT project delivery. Background in production planning and manufacturing PMO before transitioning to IT in 2022 — bringing a structured, process-driven approach to software delivery. At MMF Infotech, managing client engagements across mobile, web, and e-commerce platforms for international clients across US, UK, Europe, and APAC. Skilled in Agile execution, stakeholder alignment, risk and dependency management, and cross-functional team coordination. Agile · Scrum · Stakeholder Mgmt · Release Mgmt · QA Coordination
- Owned sprint planning, backlog grooming, and release scheduling across concurrent client projects — managing the full Software Development Life Cycle (SDLC) from kickoff through production deployment.
- Coordinated cross-functional teams of developers, designers, and QA engineers across mobile, web, and e-commerce projects — running all Agile ceremonies including sprint reviews, retrospectives, and daily standups.
- Served as primary stakeholder contact for international clients across US, UK, Europe, and APAC — translating requirements into roadmaps aligned to Objectives and Key Results (OKRs) and KPIs.
- Drove risk and dependency management across parallel workstreams — identifying blockers early to maintain delivery cadence and protect client commitments.
- Owned final QA sign-off and release testing across all client deliverables, ensuring zero critical defects at production release.
- Implemented AI workflow automation and LLM-integrated reporting, reducing manual status effort and accelerating sprint decision cycles.
- Maintained long-term client relationships through consistent delivery and proactive communication — contributing to repeat engagements and client retention.
- Executed functional, regression, smoke, and Postman API testing across live mobile and web projects — identifying critical defects before production releases.
- Authored test plans, test cases, and defect tracking reports; documentation practices subsequently adopted team-wide.
- Performed manual testing for a live cryptocurrency platform — ensuring transaction accuracy and business logic integrity.
- Designed functional, regression, and UI test cases; contributed to improving product stability ahead of release.