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◆ Indore, India · Open to Relocation & Remote ◆ Available Q3 2026 ◆ V.04 — 2026

Baljeet SinghSaini.

Technical Program Manager  ·  International Delivery  ·  US · UK · Europe · APAC

Delivering mobile, web & e-commerce products for international clients across the US, UK, Europe & APAC. 40+ products shipped, 10–15 concurrent programs, 95% on-time, and a measured +20% YoY client CSAT lift. Promoted from QA to TPM within the first year on delivery merit.

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Products Shipped
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On-Time Delivery
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Engineers Led
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YoY Client CSAT
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Program Management
Agile · Scrum · Hybrid SDLC
RAID & Risk Governance
Stakeholder & Vendor Mgmt
Release Sign-Off · UAT
AI-Augmented Delivery
Program Management
Agile · Scrum · Hybrid SDLC
RAID & Risk Governance
Stakeholder & Vendor Mgmt
Release Sign-Off · UAT
AI-Augmented Delivery
01 — About

Delivery isn't a process. It's a discipline.

Delivering mobile, web & e-commerce products for international clients across the US, UK, Europe & APAC — with an obsessive bias toward predictability, quality, and people.

I started as a QA Engineer at MMF Infotech and was promoted to Technical Project Manager within the first year on delivery merit. Since then I've owned 40+ production releases across 10–15 concurrent programs at 95% on-time delivery, lifting measured client CSAT by 20% YoY while leading concurrent teams of 15–22 engineers, designers and QA across timezones.

A manufacturing PMO foundation (3+ years production planning, Kaizen, Operational Excellence) gives me process discipline and vendor-governance instincts that most PM profiles lack. Google Project Management certified, fluent in Agile · Scrum · Hybrid SDLC, and scaling AI-augmented delivery — using Claude, Gemini and GPT for sprint reporting, RAID automation, and mid-sprint decision acceleration.

Strongest in Program Management, RAID & Risk Governance, Stakeholder & Vendor Management, Release Sign-Off, and AI-augmented delivery workflows.

Quick Facts

  • Based inIndore, MP — IN
  • Experience3+ yrs IT delivery
  • LanguagesEN · HI · PA
  • CertificationGoogle PM 2025
  • EducationB.E. Mechanical
  • Open toRemote · Relocate
02 — Capability Stack

A toolkit built for shipping, not slideware.

Core Competencies
Agile / Scrum SDLC RAID Management Vendor Management Risk Governance Stakeholder Governance Shift-Left QA OKR & KPI Planning
Tools
JIRA Confluence ClickUp GitHub Actions Figma
Cloud & Platforms
AWS EC2 / S3 Firebase Shopify
Tech Stack (Hands-on)
React.js Node.js Flutter FlutterFlow MySQL HTML5 CSS3 JavaScript
QA & Testing
Manual Regression Smoke / Sanity UAT API Testing Selenium Cypress
AI & Automation
Claude Code ChatGPT Gemini Notion AI
03 — Trajectory

A career told in shipped releases.

Mar 2023 — Present · Indore, IN

Technical Project Manager & QA Lead

MMF Infotech Technologies Pvt. Ltd.Promoted: first year
  • Directed end-to-end delivery of 40+ mobile, web and e-commerce products, owning scope, scalability and business alignment.
  • Managed 10–15 concurrent programs at a 95% on-time delivery rate, lifting predictability and stakeholder trust.
  • Built and led cross-functional teams of 20+ engineers, designers and QA — driving Agile adoption, sprint optimisation, and consistent quality.
  • Primary contact for international clients across US, UK, Canada, Europe and APAC, translating business needs into roadmaps tied to OKRs and KPIs.
  • Lifted client satisfaction +20%, directly contributing to repeat engagements and long-term partnerships.
  • Performed final release testing and QA sign-off — stepping in to unblock complex scenarios and ensuring zero critical defects at launch.
  • Built AI-powered reporting and automation workflows, reducing manual reporting effort and accelerating decision cycles.
Sep 2022 — Feb 2023 · Indore, IN

QA Engineer

MMF Infotech Technologies Pvt. Ltd.
  • Executed functional, regression, smoke and UI testing across live mobile and web products, catching critical defects pre-production.
  • Authored test plans, test cases and defect reports that became the team-wide documentation standard.
Jun 2022 — Aug 2022 · Indore, IN

Quality Assurance Intern

Infograins Software Solutions Pvt. Ltd.
  • Manual testing of a live cryptocurrency platform, validating transaction accuracy and business-logic integrity.
  • Designed and executed functional, regression and UI test cases — improving product stability ahead of release.
  • Proposed UX improvements for web applications, enhancing usability prior to launch.
04 — Selected Work

Products I've helped ship.

01 / 05 — Featured

Affirmare — AI Wellness Platform

Wellness Tech · iOS · Android · Web

AI-enabled wellness app delivering personalised affirmations and music-based relaxation. Managed end-to-end delivery across three parallel workstreams — iOS, Android and a React.js admin panel — and resolved a critical device-overheating issue by replacing 3rd-party dependencies with in-house solutions. Subscription monetisation and multi-instrument music generation shipped on schedule.

FlutterReact.jsWordPressIn-App PurchaseSubscription
02 / 05

Zenful-Note

Mental Health Tech

Native iOS and Android mental-health app with a React.js admin panel. Oversaw in-app purchase integration and a self-reflection feature rollout — all on schedule.

Native iOSNative AndroidReact.js
03 / 05

ZUMI

Veterinary Marketplace

Service marketplace connecting users with Registered Veterinary Nurses. Redesigned the payment onboarding flow — eliminating friction and lifting user conversion meaningfully.

Native iOSNative AndroidReact.js Admin
04 / 05

Nithasab

Fintech · Pre-launch

Pre-registration platform with a referral system and Firebase backend. Drove the pre-launch user acquisition strategy ahead of release.

FlutterFlowFirebaseiOSAndroid
05 / 05 — Personal

Project Tracker Tool

Full-Stack · AI-Assisted Build

Designed and built a full-stack AI project tracker for task management and team coordination — Gemini Flash powering intelligent decision support and reporting. Shipped web pages and mobile interfaces independently using Claude Code, with no engineering team. Hands-on proof that PM and build aren't separate skills.

View Live Tool
React.jsNode.jsGemini FlashClaude Code

What the work has earned.

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Promoted from QA Engineer to Technical Project Manager within the first year — recognised for exceptional leadership and delivery ownership.
M
MMF Infotech — Internal Recognition 2023 · Promotion within first year
"
Awarded cash incentive bonuses for consistently delivering projects ahead of schedule across multiple concurrent programs.
$
Performance Bonuses Delivery Excellence
"
Received 3× Silver Coins for Kaizen process improvement — reflecting a proactive approach to operational excellence.
Kaizen Award · Industrial Tenure Process Improvement Recognition
"
Lifted client satisfaction +20%, directly contributing to repeat engagements and long-term partnerships across US, UK, Europe and APAC.
Client Satisfaction Score International Portfolio · 2024
01 / 04
06 — Get in Touch

Let's ship something
worth shipping.

Baljeetsaini.68@gmail.com